Our Services.


Accurate and professionally presented correspondence is an important part of any private practice.

I can assist with the preparation and formatting of:

  • Clinic and consultation letters

  • Patient correspondence

  • Referral letters

  • Reports and other professional correspondence

  • Digital dictation and audio typing

  • Amendments and formatting of existing documents

Documents can be prepared in accordance with your preferred templates, formatting and working processes.

Medical Correspondance & Audio Typing.


Keeping on top of a busy diary can quickly become time-consuming.

I can provide administrative support with:

  • Managing appointments and clinic diaries

  • Booking, amending and cancelling appointments

  • Sending appointment confirmations and administrative information

  • Coordinating clinic schedules

  • Liaising with patients regarding appointments

  • Keeping your diary organised and up to date

Diary & Appointment Management.


The secretary is often one of the first points of contact a patient has with a private practice, so I understand the importance of providing a professional, friendly and sensitive experience.

Support can include:

  • Responding to routine patient enquiries

  • Managing practice emails and messages

  • Liaising with patients regarding appointments and correspondence

  • Sending letters and other documentation

  • Liaising with clinics and other healthcare professionals

  • Supporting the administrative aspects of the patient pathway

All communication is handled professionally and within the agreed scope of my administrative role.

Patient Administration & Communication.


For consultants who simply need another pair of hands behind the scenes, I can assist with the everyday administration that keeps a practice organised.

This may include:

  • Managing and organising practice inboxes

  • Preparing and formatting documents

  • Filing and maintaining electronic records

  • General administrative correspondence

  • Liaising with hospitals, clinics and other professionals

  • Following up outstanding administrative matters

  • Other agreed day-to-day secretarial tasks

Inbox & Practice Administration.


Every private practice works differently, so you don't have to choose from a rigid package.

Support can be arranged for a set number of hours each week or month, depending on your workload and requirements.

I can also provide additional administrative support during particularly busy periods, subject to availability.

As your practice develops, the level of support can be reviewed and adjusted accordingly.

Flexible & Ongoing Support.


Looking for something specific?

The services above aren't exhaustive. If there's an administrative task you need support with that isn't listed here, please get in touch.

We can have an informal conversation about how your practice currently operates, the areas taking up most of your time and whether I can provide the right support for you.

Ready to discuss your practice?

Get in touch for an informal, no-obligation conversation about your requirements.